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The Castle Vacation Rentals Guarantee Book direct & Save!


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  • BIG ISLAND

    KAUAI

    MAUI

    MOLOKAI

    OAHU

THE CASTLE VACATION RENTALS Guarantee

The best place to book is right here

The Castle Advantage

Why Homeowners Should Join Castle

Realize Your Property's Potential with Castle

We are so much more than just a vacation rental company. Sure, we offer all the services of a full-service management company – and more. But above all, we consider ourselves to be vacation ambassadors, experts of our local market, and innovators of our industry. Our team is 100% committed to ensuring that your vacation home thrives in an ever-competitive market - and we have all the tools to make that happen. Contact us today and let us work together to grow your vacation rental business.

What Sets Us Apart

  • Exclusive distribution technology none of our competitors can offer
  • Award-winning digital marketing and
    e-commerce team
  • Progressive revenue management strategies, unmatched in the market
  • Complete scope of services including management, sales & marketing, operations, accounting, and more
  • Perks for homeowners including discounts, owner portal, and commissions

If you want a winning program, a program that's growing, that's Castle.

Jeff Smith, Homeowner, Kiahuna Plantation, Kauai

Join Castle Vacation Rentals

Make your vacation rental a success

Get Started

Castle is much more flexible and able to individualize the services they provide.

Steve Tanberg, Homeowner, Kanaloa at Kona, Hawaii

New Distribution Technology

  • Castle invested over $1 million to develop a new technology platform that none of our competitors can offer
  • Maximizes your revenue by selling through existing channels like Expedia and vacation rental channels like HomeAway and Airbnb

I've had experience with three different rental programs, and Castle is the best.

Ted Simon, Homeowner, Waikiki Shore, Oahu

Owner Perks

  • Castle Owner's Circle

    Homeowners enjoy exclusive rates at Castle properties across Hawaii and New Zealand, as well as free upgrades and discounts with our partners. Book today at 1 (877) 367-1912 or +1 (808) 545-3510.
  • Owner Portal

    Our new Owner Portal provides easy access to the latest updates regarding your Castle unit. It features an availability calendar, statements, unit details, and more.
    Log in to Owner Portal
  • 10% Commission

    Homeowners earn a 10% commission for securing a reservation for their vacation rental.

They see a problem somewhere, they fix it instead of giving a report a month later.

Richard Morrissey, Homeowner, Poipu Shores, Kauai

Why Castle?

Learn more about Castle Vacation Rentals

Benefits of Joining Castle

Learn how Castle can improve the value of your vacation rental.


Learn More
Exclusive Technology

Learn how our exclusive distribution platform provides an edge in the VR market.


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FAQs

We're sure you have many questions. We're happy to answer them.


Learn More

Frequently Asked Questions

What can Castle Vacation Rentals do for me?

Castle provides a wide range of vacation rental management services including: check-in/check-out, housekeeping, maintenance, revenue management, sales and marketing, and accounting. For more details on what we can do, please contact us.

What is the term of the rental agreement and what is the termination clause?

The rental agreement shall be effective on the date signed and will continue in full force and effect until either party gives ninety (90) days prior written notice of termination.

Am I required to pay real property taxes, net income taxes, general excise and transient accommodation taxes?

Yes, as an owner, you are responsible to file and pay the above taxes. Castle will collect the general excise and transient accommodation taxes for you and distribute these amounts in your monthly distribution check. However, you are responsible for filing and paying these taxes to the State of Hawaii, Department of Taxation. For a fee of $10 per return, Castle provides services to file and pay your taxes for your home.

Is there a cost for me to be listed on HomeAway, VRBO or Airbnb?

No, Castle pays for your listing and will have your Unit professionally photographed at no cost to you.

What if I have already placed my unit myself on HomeAway or VRBO?

There are two options. First, you can keep managing the listing yourself for rates and the availability calendar. For any reservations made, you will need to hand over to Castle to process. Second, you can hand over the listing to Castle to manage. The existing listing will have to be inactivated and we will recreate it on our side. The listing will now be dynamically connected to our rate structure and availability calendar as well as content and imagery.

Who is responsible for the repairs and maintenance of my Unit and what is the process?

Castle will provide routine maintenance services on a regular basis and will facilitate the repairs of items such as air-conditioners, replacement of plumbing and electrical fixtures within the Unit, etc. The cost will be deducted from the Owner’s monthly distribution.

How often may I use my unit and am I required to check-in and check-out?

You may use your home as often as you wish under the terms of the agreement. However, please coordinate your travel dates with Castle so as to not interrupt any pre-assigned guests into respective units. Owners and Owner’s Guests are required to check in at the property.

Am I able to supplement rentals for my unit?

Yes, the Owner has the right, in coordination with Agent, to solicit and secure paying guests at rates not lower than Castle’s undiscounted internet rental rate for the Unit as displayed on Castle’s website and will be paid a ten percent (10%) commission for the booking. The booking must be turned over to Castle and the rental revenue will be handled like normal distribution. To receive the commission, the Owner must make the reservation directly with Castle..

When will the disbursements be paid?

Distribution is sent on a monthly basis. It will include your check, distribution report and owner newsletter.

Do you offer special rates or discounts for Owners at other Castle properties?

Yes, as a member of Castle’s rental program, you are automatically enrolled in our Castle Owner Circle Program. This will allow you to save an additional 10% off our best available rate at all of our participating Castle properties in Hawaii and New Zealand. All Owner Circle members also enjoy free room upgrades and save when booking with Dollar-Rent-A-Car.

I'm interested. How can I get started?

Complete our sign-up form and our Business Development Manager will contact you and walk you through our process.

Get Started Today!

Contact Violet Carlsberg
Business Development Manager

vcarlsberg@castleresorts.com (808) 524-9259